Human Resources

SuccessFactors Product Specialist

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To meet the overall objective the post holder will need to embrace DLA values and the client journey philosophies to help foster a motivated and exceptional client focused team that supports the business needs and vision.

Main duties and responsibilities

  • The Product specialist will be responsible for analysing the efficiency of the solution and ensuring enhancements (SAP or internal) are adopted within the solution to continue maximising the ROI
  • The Product specialist will be aligned to a process workstream (e.g. Recruitment & Onboarding), but will be expected to have a basic knowledge across all modules ensuring BAU delivery is maintained during periods of absence
  • The Product specialist will work with the supplier and the relevant CoE to identify and implement a 12-24 month rolling technical roadmap that underpins the HR strategy and ensures continuous improvement of SuccessFactors
  • The role holder will be expected to project manage the full design, build, test, implement cycle for their roadmap items, as well as any configuration / bug fixes raised as BAU
  • Technical processes will be owned by the HRIS team and will be delivered by the Product specialists (e.g. Position management, delegation, bulk-upload) in the immediate aftermath of EPIC implementation
  • The team will work with IBM on a day to day basis to leverage the AMS provision, and ensuring the appropriate knowledge transfer takes place

About you

  • Technical project management
  • Relationship management
  • Stakeholder management
  • Supplier management
  • Effective time management and prioritisation
  • Root cause analysis and problem solving skills
  • Completion of Core SFX training and maintenance of SAP knowledge is essential
  • Evidence of supporting and maintaining SAAS / Cloud based technical products is beneficial

About us

DLA Piper is a global law firm with lawyers located in more than 40 countries throughout the Americas, Europe, the Middle East, Africa and Asia Pacific. Our global reach ensures that we can help businesses with their legal needs anywhere in the world.

We strive to be the leading global business law firm by delivering quality, service excellence and value to our clients and offering practical and innovative legal solutions to help them succeed. Our clients range from multinational, Global 1000, and Fortune 500 enterprises to emerging companies developing industry-leading technologies, as well as government and public sector bodies.

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Requesting Adjustments

At DLA Piper, we aim to make meaningful progress and build an inclusive culture where anyone affected by disability, neurodiversity or a long-term health condition has an equitable and accessible chance of success. If you think you may need adjustments or additional support to enable you to participate in our recruitment process, please contact our Recruitment team and we will be happy to support you.

Agile Working

We recognise that people have responsibilities and interests outside of their career and that as a business, we all benefit from working flexibly. That’s why we are open to discussing with candidates the different ways in which we are able to support requests for agile working arrangements.

Pre-Engagement Screening

In the event that we make an offer to you, and where local legislation permits, we will conduct pre-engagement screening checks that may include but are not limited to your professional and academic qualifications, your eligibility to work in the relevant jurisdiction, any criminal records, your financial stability, and references from previous employers. 

Our hiring approach

Our hiring approach enables us to learn about the professional and person you are, and gives you the opportunity to learn about us. Your recruitment experience can differ depending on the type of role you are interviewing for. You will always meet your direct Line Manager for your role, as well as peers and close collaborators for the position. For some of our roles we may also use assessment tools, practical exercises, and panel presentations. Your Recruitment Business Partner will inform you of the recruitment process at the start of any recruitment process, but please let us know if you have any questions prior to making an application.

Our hiring approach
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