Billing Coordinator

The role of the Billing Coordinator will be to support Partners and Fee Earners with delivery of billing activities. As a Billing Coordinator, you will engage with Fee Earners at every level, as well as acting as the bridge between DLA Piper and the client when required to ensure invoices are raised and issues with invoices are speedily resolved. You will manage all quality control aspects of the end to end billing process, matching Partner and client expectations to our own internal policies which allow us to manage risk. The role will work closely with our Legal Administration stakeholders who are in a critical, client facing and Partner support position.

Key areas of responsibility: 

1. Delivery of billing fulfilment:

• Proactive calculation of proposed billing amounts and necessary edits/ write-offs for Partner approval.
• Manage advance bills end-to-end procedure and ensure smooth client to office transfers.
• Manage and be a primary point of contact for all billing-related enquiries, client queries, credit notes (end-to-end), and escalate complex issues to Partners.
• Coordinate with the GSC team or other DLA Piper offices for e-bills, multi-payer matters and ad-hoc activities.
• Assist the Billing Manager and Head of Finance with ad-hoc tasks.d facilitate approval of invoices and submit to clients / Partners.
• Manage complex bill reconciliations and calculations (including supplier bills, splitting bills, discounts, etc.

2. WIP monitoring, maintenance, and control:

• Facilitate WIP review, draft bill aging and draft bill review sessions with Partners.
• Facilitate and process WIP write offs where irrecoverable (control approval matrix) as required and agreed with the Partner, following the approval matrix.
• Ensure WIP comments against matters are recorded promptly.
• Ensure WIP is being recorded/billed in accordance with client protocols.

Skills, experience, and characteristics:

• Strong diligence and accuracy in handling client data, calculations, and invoice amendments.
• Analytical mindset and experience in running billing reports, analysing data, and taking appropriate actions.
• Excellent communication skills (English and Spanish) to collaborate effectively with multiple DLA Piper stakeholders.
• Problem-solving abilities and experience in addressing billing and VAT queries promptly and effectively.
• Teamwork and collaboration skills, with experience collaborating closely with colleagues across different departments.
• Knowledge of financial systems and software used for billing and invoicing is a plus, such as SAPS/4HANA, Concur, Service Now, E-Billing platforms and MS Ee Suite.
• 0-2 years of accounting or billing experience, preferably in a professional services or legal environment.

The Department or Practice Group Joining our Billing team is the gateway to an exciting career in the legal sector. We have redefined the role of Billing Coordinator by challenging the status quo and investing in their futures. Join us and build a rewarding, varied career that thrives on responsibility and is central to the success of our firm. We are integral to the success of our business, and highly respected colleagues who add value by enabling our Fee Earners and Partners to focus on client satisfaction and growth. It’s varied, satisfying and valued work. As a business service professional, you will be at the heart of our firm and the point of reference for both colleagues and clients.

At DLA Piper we are working hard to ensure that our talent pool is diverse. For us, diversity isn't just about visible differences, it's the unique blend of talents, skills, experiences and perspectives that makes each of us an individual. We know it's crucial to have a culture and environment where those differences are genuinely valued and that's why we strive to be a business where everyone can thrive, develop and succeed based on their talent. Our aim is to build an inclusive and supportive culture where all our people feel they belong and can achieve their best.