Client Floor Waiter

Property & Workplace

Job Reference

22000186

Function

Property & Workplace

Category

Business Professionals

Location

Sydney, Australia

Schedule

Full-time

The role

THE OPPORTUNITY

DLA Piper understands that you're building a future. Which is why we encourage you to reach your full potential. To explore the opportunities and choices that shape your individual career journey. Here, personal growth goes hand in hand with professional development. 

That's our commitment. This is your opportunity. 

An exciting opportunity has become available for a high performing professional food & beverage service attendant to join our Sydney office as a full-time Client Floor Waiter.

As a member of the Front of House team presenting the face of the firm, it is important that our client floor waiters conduct themselves professionally and with courtesy at all times, and deliver a discrete and personable level of customer service which makes our clients, visitors and staff feel welcome and at ease.

We would like to hear from you if you are a professional with experience in a similar position within a corporate or professional services environment. Experience in a similar role in the hotel industry may be considered. 

MAIN DUTIES AND RESPONSIBILITIES

Operational:

  • Check the DLA Piper booking system diary for events and client meetings during the day
  • Organise and attend to daily running sheets
  • Respond to all catering requests and room services in a timely manner, clarifying and confirming understanding of instructions where necessary
  • Ensure staff kitchens are replenished daily with the required provisions as per the Opening  Procedures
  • Maintain cleanliness of the kitchen, including washing crockery, glassware and catering equipment and storing them away in a hygienic organised manner
  • Follow the Closing Procedures to ensure the facilities are left in an organised and hygienic manner
  • Attend Operations and Events meetings as required

Food & Beverage Service:

  • Deliver all beverage and food requests to the meeting rooms in a timely manner, and with minimal disruption to meetings in progress
  • Ensure all rooms are cleared of used crockery, glassware and catering equipment, to the uniform standard in a timely manner
  • Assist with catering events such cocktail parties, boardroom lunches, staff drinks nights and the various office functions when required. Flexibility around hours may be required
  • Follow all cleaning procedures relevant to the Client Floor

Event Set Up & Breakdown:

  • Liaise with Reception staff to review room bookings on a regular basis in order to plan and allow sufficient time for room set-ups and breakdowns for events to occur as early as possible
  • Liaise with Reception, IT and Support staff regarding the organisational requirements for functions in accordance with instructions received from the staff member who booked or is hosting a meeting / event

ABOUT YOU

  • Excellent communication skills – both written and verbal
  • Able to cooperate with colleagues across own team
  • A proven ability to attend to demanding clients while remaining friendly, polite and courteous at all times
  • Has strong problem solving skills
  • Strong organisational and planning skills and has the ability to priorities tasks 
  • Strong attention to detail
  • Shows initiative
  • Able to maintain confidentially
  • Appropriately groomed and dressed for a corporate environment
  • A professional, mature approach and a strong background in customer/client service

ABOUT US

DLA Piper is a global law firm with lawyers located in more than 40 countries throughout the Americas, Europe, the Middle East, Africa and Asia Pacific. Our global reach ensures that we can help businesses with their legal needs anywhere in the world. We strive to be the leading global business law firm by delivering quality, service excellence and value to our clients and offering practical and innovative legal solutions to help them succeed. Our clients range from multinational, Global 1000, and Fortune 500 enterprises to emerging companies developing industry-leading technologies, as well as government and public sector bodies.

OUR VALUES

In everything we do connected with our People, our Clients and our Communities, we live by these values:

  • Be Supportive - we are compassionate and inclusive, valuing diversity and act thoughtfully
  • Be Collaborative - we are proactive, passionate team players, investing in our relationships
  • Be Bold - we are fearless and inquisitive, challenging ourselves to think big and find creative new solutions
  • Be Exceptional - we are strategic and driven, exceeding standards and expectations

DIVERSITY AND INCLUSION

At DLA Piper, diversity and inclusion underpins how we live our values and everything we do.  We believe that everyone has a voice, and that everyone’s voice counts. We know that the rich diversity across our firm makes us stronger, more innovative and creative, which helps us to better serve our clients and communities. We are committed to providing an inclusive working environment and culture across our global firm, where everyone can bring their authentic self to work. 

Diversity of perspective, thought, background and culture combine to make us the leading global law firm; that’s why we actively seek to build balanced teams. We welcome the unique contribution that you will bring to our firm and actively encourage applications from all talented people – however your talent is packaged, whatever your background or circumstance and regardless of how you identify.

We support anyone with a disability or long term health condition to ensure they have the opportunity to perform at their best. If you have not done so already, please let us know if you require any support so we can make the right adjustments and considerations should they be required.

AGILE WORKING

We know that people have responsibilities and interests outside of their career and that as a business, we all benefit from working flexibly. That's why we are open to discussing with candidates the different ways in which we are able to support requests for agile working arrangements.