Marketing Junior Specialist - Digital Communication

Role Purpose

To support marketing activities related to the firm's internal and external communications through content management on various digital platforms, social media posting and assistance on email communication campaigns. The role holder will be accountable for delivery of a number of administrative tasks related to digital communication area in accordance with internal service level agreements (SLAs).

This is an international role and candidates will be required to support a number of different colleagues on a worldwide basis. Flexibility as to working pattern is a must.

Main duties and responsibilities

• Work closely with Marketing & Business Development teams worldwide to deliver operational support for numerous marketing activities ie. campaigns, events, email communication

• Engage with client and ensure the delivery meets their expectations within agreed procedures and service level agreements

• Be accountable for content maintenance on various digital platforms: editing, formatting and uploading content to external websites, blogs, digital screens and social media channels in consistency with house style and brand voice

• Assist with creation and distribution of email communication to the firm’s clients and contacts: invitations, confirmations, reminders, follow ups, newsletters and alerts following GDPR rules

• Support on delivering digital channels and post mailing metrics

• Ensure data retrieved from the firm’s CRM database meets GDPR standards in terms of email communication

• Untertake more complex tasks connected to supporting major events within digital communication area

• Create, update and mantain process documentation

• Follow existing marketing processes, identify gaps and suggest improvements where possible to increase client satisfaction rate

• Ensure compliance to all policies, procedures, standard operating procesures

• Contribute to the reports prepared by the team and/or requested by the manager

• Deputize for Digital Communication’s Coordinator in delegated areas and tasks.

• Provide training and guidance to junior team members when necessary.

• Liaise and strengthen relationships with internal clients, adopting a flexible approach to work allocation where workloads dictate. Cooperate with colleagues from within marketing team and other streams to solve common issues and share best practice.

• Provide support to any other administrative tasks within marketing field where necessary.

About you

• Minimum one year of experience in the marketing area, professional services environment or similar

• Advanced English skills

• Knowledge of social media and digital channels will be an asset

• Knowledge of HTML (e.g. formatting) and CSS will be an asset

• Good organizational and time management skills

• Have the ability to see delegated tasks through to completion at a high standard

• Excellent attention to detail

• Strong ability to extract information by questioning, active listening and interviewing

• Excellent communication and interpersonal skills – able to liaise with staff at all levels

• Ability to deal with a demanding workload and conflicting priorities in order to meet deadlines

• Flexibility and a willingness to learn and adapt within the work environment

• Demonstrate strong focus on providing excellent customer service

• Highly motivated with a proactive 'can do' attitude

• Ability to work both independently and in a team-oriented, collaborative manner

• A keen interest in marketing/digital communication

About us

We're a global law firm helping our clients achieve their goals wherever they do business. Our pursuit of innovation has transformed our delivery of legal services. With offices in the Americas, Europe, the Middle East, Africa and Asia Pacific, we deliver exceptional outcomes on cross-border projects, critical transactions and high-stakes disputes.

For our people, that means a world of opportunity. You'll shape the future, have the freedom to seize opportunities, and discover your own path. Together, we unlock our potential and redefine what we can achieve.

At DLA Piper, diversity, equity, and inclusion is about creating a sense of belonging. We strive towards a workplace and culture where everyone feels that they belong, that their voice counts and that they can prosper in their career. For us, diversity is about the unique blend of talents, skills, experiences, and perspectives that make each of us an individual. We are committed to being accessible and accommodating any reasonable adjustments needed throughout the recruitment process to ensure an inclusive experience for all. If you need any support or adjustments, please let us know.

We recognise that people have responsibilities and interests outside of their career and that as a business, we all benefit from working flexibly. That's why we are open to agile working.

Where local legislation permits, we will conduct relevant pre-engagement screening checks prior to your first day.