Marketing Junior Specialist – Digital Communication

Marketing & Business Development

Job Reference

831

Function

Marketing & Business Development

Category

Business Professionals

Location

Warsaw, Poland

The role

THE OPPORTUNITY

To support marketing activities related to the firm’s internal and external communications through content management on various digital platforms, social media posting and assistance on email communication campaigns. The role holder will be accountable for delivery of a number of administrative tasks related to digital communication area in accordance with internal service level agreements (SLAs).  

This is an international role and candidates will be required to support a number of different colleagues on a worldwide basis.  Flexibility as to working pattern is a must.

MAIN DUTIES AND RESPONSIBILITIES

  • Work closely with Marketing & Business Development teams worldwide to deliver operational support for numerous marketing activities ie. campaigns, events, email communication
  • Engage with client and ensure the delivery meets their expectations within agreed procedures and service level agreements
  • Be accountable for content maintenance on various digital platforms: editing, formatting and uploading content to external websites, blogs, digital screens and social media channels in consistency with house style and brand voice
  • Assist with creation and distribution of email communication to the firm’s clients and contacts: invitations, confirmations, reminders, follow ups, newsletters and alerts following GDPR rules
  • Support on delivering digital channels and post mailing metrics
  • Ensure data retrieved from the firm’s CRM database meets GDPR standards in terms of  email communication
  • Create, update and mantain process documentation
  • Follow existing marketing processes, identify gaps and suggest improvements where possible to increase client satisfaction rate
  • Ensure compliance to all policies, procedures, standard operating procesures
  • Contribute to the reports prepared by the team and/or requested by the manager
  • Liaise and strengthen relationships with internal clients, adopting a flexible approach to work allocation where workloads dictate. Cooperate with colleagues from within marketing team and other streams to solve common issues and share best practice.
  • Provide support to any other administrative tasks within marketing field where necessary

ABOUT YOU

  • Advanced English skills
  • Knowledge of social media and digital channels will be an asset
  • Knowledge of HTML (e.g. formatting) and CSS will be an asset
  • Good organizational and time management skills
  • Excellent attention to detail
  • Strong ability to extract information by questioning, active listening and interviewing
  • Ability to deal with a demanding workload and conflicting priorities in order to meet deadlines
  • Flexibility and a willingness to learn and adapt within the work environment
  • Demonstrate strong focus on providing excellent customer service
  • Highly motivated with a proactive ‘can do’ attitude
  • Ability to work both independently and in a team-oriented, collaborative manner 
  • A keen interest in marketing/digital communication

ABOUT US

DLA Piper is a global law firm with lawyers and business service professionals located in more than 40 countries throughout the Americas, Europe, the Middle East, Africa and Asia Pacific. Our global reach ensures that we can help businesses with their legal needs anywhere in the world. We strive to be the leading global business law firm by delivering quality, service excellence and value to our clients and offering practical and innovative legal solutions to help them succeed. Our clients range from multinational, Global 1000, and Fortune 500 enterprises to emerging companies developing industry-leading technologies, as well as government and public sector bodies.

OUR VALUES

In everything we do connected with our People, our Clients and our Communities, we live by these values:
Be Supportive – we are compassionate and inclusive, valuing diversity and acting thoughtfully
Be Collaborative – we are proactive, passionate team players investing in our relationships
Be Bold – we are fearless and inquisitive, challenging ourselves to think big and find creative new solutions
Be Exceptional – we are strategic and driven, exceeding standards and expectations
DIVERSITY AND INCLUSION

At DLA Piper, diversity and inclusion underpins how we live our values and everything we do. We believe that everyone has a voice, and that everyone’s voice counts. We know that the rich diversity across our firm makes us stronger, more innovative and creative, which helps us to better serve our clients and communities. We are committed to providing an inclusive working environment and culture across our global firm, where everyone can bring their authentic self to work.

Diversity of perspective, thought, background and culture combine to make us the leading global law firm; that’s why we actively seek to build balanced teams. We welcome the unique contribution that you will bring to our firm and actively encourage applications from all talented people – however your talent is packaged, whatever your background or circumstance and regardless of how you identify.

HYBRID WORKING

We recognise that people have responsibilities and interests outside of their career and that as a business, we all benefit from working flexibly. That’s why we are open to discussing with candidates the different ways in which we are able to support requests for agile working arrangements.

PRE-ENGAGEMENT SCREENING

In the event that we make an offer to you, and where local legislation permits and where relevant, we will conduct pre-engagement screening checks that may include but are not limited to your professional and academic qualifications, your eligibility to work in the relevant jurisdiction, any criminal records, your financial stability and work-related references.