HR Team Coordinator

The role

L&D Team Coordinator supports L&D Team Leader and International L&D Team in successful execution of L&D services, identifying and applying improvements and recognizing requirements for new solutions and systems
 

MAIN DUTIES AND RESPONSIBILITIES
 

• Schedule the work and ensure successful execution of L&D processes in compliance with agreed procedures. This will involve working with others to ensure a quality result is delivered in line with the needs of the business. 
• Oversee GSC L&D team’s workflow, assign tasks/projects to L&D Assistants/Administrators to support team leader in BAU activities 
• Apply subject matter expertise and best practices to directly support execution of services delivery 
• Seek opportunities for improvements in L&D area, design and apply improvements 
• Act as a deputy for L&D Team Leader in delegated areas and tasks 
• Perform in line with agreed procedures, SLAs and customers’ expectations 
• Ensure that all relevant company’s standards and guidelines are met 
• Support team in operational tasks 
• Advising team members on resolving problems related to learning and development area. 
• Responsibility for the coordination and delivery of a range of projects and regular events. This will include producing and keeping updated project plans, ensuring systems and processes are established and projects delivered to agreed timescale
   

ABOUT YOU
 

• University degree
• Excellent command of English
• Experience of working with systems (eg. Learning Management System, SuccessFactors, ServiceNow, PeopleSoft) 
• At least 3 years of work experience ideally in international environment 
• Good understanding of specific in working in SSC 
• Ability to multi-task and work to deadlines, be methodical and logical, as well as thrive in a robust and fast-paced environment 
• Experience in dealing with a demanding workload and conflicting priorities 
• Have the ability to delegate tasks and monitor execution 
• Focused on providing excellent customer service 
• A proven ability to manage projects 
• Have the ability to stay calm in often demanding situations 
• Highly motivated with a proactive ‘can do’ attitude. You will have a collaborative working style, able to work on own initiative as well as part of a wider team 
• Ability to work effectively under pressure whilst retaining a strong eye for detail 
• Strong team player, able to work effectively with diverse client groups 
• Ability to assimilate information quickly and accurately 
• Ability to work appropriately with high confidential informatio

 

ABOUT US

 

DLA Piper is a global law firm with lawyers and business service professionals located in more than 40 countries throughout the Americas, Europe, the Middle East, Africa and Asia Pacific. Our global reach ensures that we can help businesses with their legal needs anywhere in the world. We strive to be the leading global business law firm by delivering quality, service excellence and value to our clients and offering practical and innovative legal solutions to help them succeed. Our clients range from multinational, Global 1000, and Fortune 500 enterprises to emerging companies developing industry-leading technologies, as well as government and public sector bodies.
 

OUR VALUES

 

In everything we do connected with our People, our Clients and our Communities, we live by these values:

• Be Supportive – we are compassionate and inclusive, valuing diversity and acting thoughtfully

• Be Collaborative – we are proactive, passionate team players investing in our relationships

• Be Bold – we are fearless and inquisitive, challenging ourselves to think big and find creative new solutions

• Be Exceptional – we are strategic and driven, exceeding standards and expectations

 

DIVERSITY AND INCLUSION

 

At DLA Piper, diversity and inclusion underpins how we live our values and everything we do. We believe that everyone has a voice, and that everyone’s voice counts. We know that the rich diversity across our firm makes us stronger, more innovative and creative, which helps us to better serve our clients and communities. We are committed to providing an inclusive working environment and culture across our global firm, where everyone can bring their authentic self to work.

 

Diversity of perspective, thought, background and culture combine to make us the leading global law firm; that’s why we actively seek to build balanced teams. We welcome the unique contribution that you will bring to our firm and actively encourage applications from all talented people – however your talent is packaged, whatever your background or circumstance and regardless of how you identify.

 

HYBRID WORKING

 

We recognise that people have responsibilities and interests outside of their career and that as a business, we all benefit from working flexibly. That’s why we are open to discussing with candidates the different ways in which we are able to support requests for agile working arrangements.

 

PRE-ENGAGEMENT SCREENING

 

In the event that we make an offer to you, and where local legislation permits and where relevant, we will conduct pre-engagement screening checks that may include but are not limited to your professional and academic qualifications, your eligibility to work in the relevant jurisdiction, any criminal records, your financial stability and work-related references.