Senior Solutions Engineer – Design and Delivery

The role

THE OPPORTUNITY
DLA Piper understands that you’re building a future. Which is why we encourage you to reach your full potential. To explore the opportunities and choices that shape your individual career journey. Here, personal growth goes hand in hand with professional development. 
That’s our commitment. This is your opportunity. 

A unique opportunity has come available for a Senior Solutions Engineer- Design and Delivery. This role is available to work out of any of our Australian offices- Brisbane, Melbourne, Perth or Sydney. Reporting to the Senior IT Operations Manager in Leeds UK, you will be responsible for the completion of the analysis, design and engineering work related to requests from within the overarching Project Delivery and Service Operations functions.

Coming with legal industry experience, you will bring a ‘can do’ approach to working across multiple projects and consulting with the wider design and engineer team.

MAIN DUTIES AND RESPONSIBILITIES

• Assist in the assessment and selection of suitable solutions to meet all or parts of specified requirements
• Design infrastructure to meet the requirements that can be implemented in line with existing infrastructure
• Produce designs and specifications covering full scope of objectives to consider
• Understand best practices and apply them across technologies
• Adapt solutions to the constraints of the existing infrastructure
• Guide a project to completion and ensure that it is delivered to the design and meets the original intent of the project
• Prove the feasibility of designs
• Consult with the overarching Architecture function about design patterns
• Ensure the successful delivery of infrastructure changes, planning, estimation, scheduling, implementation and, if appropriate, hand over to client of installations
• Assess the impact of changes introduced by the solution and plan accordingly
• Identify any deeper issues that need fixing either with implemented designs or existing infrastructure
• Act as mentor and trusted advisor to other members of the team and to engineers in other teams such as Operations to develop any skills and knowledge required
• Adoption of automation techniques for repetitive workload

ABOUT YOU

You will have:

• Excellent technical background with subject matter expertise in Network and Internet Security: Security Access Service Edge, Next Generation Firewalls, Internet Proxy, Cloud Security, Zero Trust, Secure Internet Access, Secure Private Access.

Beneficial:
– Cloud technologies: IaaS, PaaS, SaaS. Microsoft Azure or AWS 
– Experience of configuring, maintaining and migrating services on to cloud platforms e.g. Amazon Web Service, Azure (preferred) or Google Cloud
– Microsoft 365, for example one or more of: Teams, SharePoint, Exchange online, Intune, OneDrive, Defender, Stream
– Networking and communications: Cisco, SD-WAN, Wi-Fi
– Azure AD and Identity Management

• Experience in delivery of IT projects as a member of a dedicated project team / squad

– Documenting technical implementations as part of a Project Delivery process

– Thorough knowledge of testing procedures

– Knowledge of and experience in resolving configuration issues

• Demonstrates a rational and organised approach to the tasks undertaken and an awareness of the need to achieve quality
• Experience of working with the business/end users
• Experience working within a corporate environment or professional services organisation
• Can understand and identify with the firm and its culture, objectives and values
• Experience within an Agile operating model
• IT Competency frameworks such as ITIL, TOGAF, DevOps.

Personal Characteristics:

• Excellent time management, multi-tasking and organisation skills, can meet deadlines
• Has good inter-personal skills and stakeholder management
• Customer focus – Understanding the needs of the customer and keeping these in mind
• Strong attention to detail
• Goal orientation
• Be motivated and resourceful, a team-player
• Be creative and proactive and able to give and take direction
• Be able to build and maintain strong relationships

ABOUT US
DLA Piper is a global law firm with lawyers and business service professionals located in more than 40 countries throughout the Americas, Europe, the Middle East, Africa and Asia Pacific. Our global reach ensures that we can help businesses with their legal needs anywhere in the world. We strive to be the leading global business law firm by delivering quality, service excellence and value to our clients and offering practical and innovative legal solutions to help them succeed. Our clients range from multinational, Global 1000, and Fortune 500 enterprises to emerging companies developing industry-leading technologies, as well as government and public sector bodies.

OUR VALUES
In everything we do connected with our People, our Clients and our Communities, we live by these values:

• Be Supportive – we are compassionate and inclusive, valuing diversity and acting thoughtfully
• Be Collaborative – we are proactive, passionate team players investing in our relationships
• Be Bold – we are fearless and inquisitive, challenging ourselves to think big and find creative new solutions
• Be Exceptional – we are strategic and driven, exceeding standards and expectations

DIVERSITY AND INCLUSION
At DLA Piper, diversity and inclusion underpins how we live our values and everything we do. We believe that everyone has a voice, and that everyone’s voice counts. We know that the rich diversity across our firm makes us stronger, more innovative and creative, which helps us to better serve our clients and communities. We are committed to providing an inclusive working environment and culture across our global firm, where everyone can bring their authentic self to work.

Diversity of perspective, thought, background and culture combine to make us the leading global law firm; that’s why we actively seek to build balanced teams. We welcome the unique contribution that you will bring to our firm and actively encourage applications from all talented people – however your talent is packaged, whatever your background or circumstance and regardless of how you identify.

HYBRID WORKING
We recognise that people have responsibilities and interests outside of their career and that as a business, we all benefit from working flexibly. That’s why we are open to discussing with candidates the different ways in which we are able to support requests for agile working arrangements.

PRE-ENGAGEMENT SCREENING
In the event that we make an offer to you, and where local legislation permits and where relevant, we will conduct pre-engagement screening checks that may include but are not limited to your professional and academic qualifications, your eligibility to work in the relevant jurisdiction, any criminal records, your financial stability and work-related references.