LDC Team Manager

The role

THE OPPORTUNITY 

We don’t follow trends. We start them. We drive change and deliver more to make a tangible difference for our clients and communities. 

We are recruiting a local lawyer to manage and develop our Legal Delivery Centre in Australia. This role is suitable to be worked from any of our Australian offices- Brisbane, Melbourne, Perth or Sydney.

The Legal Delivery Centre (LDC) uses streamlined processes, legal technical knowhow, and cutting-edge technology to design and deliver routine or document-heavy legal services quickly and efficiently. Operating from locations in Australia, UK and the Netherlands the LDC primarily allocates activity to a team of Paralegals with qualified lawyers used to support service delivery.

The Australian Legal Delivery Centre primarily supports the AsiaPac region, although resource is deployed flexibly depending on client need so engagements may involve supporting any part of the International business. As a result, our Paralegals gain exposure to a broad range of premium quality legal work and have the opportunity to interact with colleagues on an international basis.

MAIN DUTIES AND RESPONSIBILITIES

You will lead a high performing team of paralegals across Australia who are part of a larger AsiaPac function. You will oversee the operation of the LDC in Australia, ensuring the hub integrates and combines with the wider Legal Delivery Centre to maximize benefits of the LDC for users and the firm. Promoting the use of the function to DLA Piper lawyers as well as managing the relationships with the users of the hub, you will represent the growth of the function.  

If you are a qualified lawyer who is looking to use your knowledge in a new stream and are excited to lead a pioneering international paralegal function like the Legal Delivery Centre, we would like to hear from you!

Key areas of responsibility:  

• Alignment to standard LDC ways of working (to the extent the need for local variation allows)
• Managing the expectations of users of the Australian LDC hub
• Tracking progress in completing assignments, acting as the main point of contact in connection with any issues and escalating further as necessary
• Supporting (and where necessary supplementing) the work of the Paralegals in carrying out the assignment brief
• Undertaking appropriate quality checks and ensuring sufficient quality controls are in place
• Assessing AsiaPac opportunities to make use of the LDC
• Ensuring the LDC hub evolves through constant re-evaluation, challenge and drive to find “better” ways of working, including use of technology where possible and appropriate
• Supporting the wellbeing and development of local LDC staff
• Providing direction on training, coaching, guidance and support of staff within the Australian hub
• Alignment of culture and ways of working in the hub to the requirements of the firm
• Local recruitment (with support from others)
• Conducting performance reviews with members of the Australian Hub

ABOUT YOU

You will be:

• An experienced lawyer with a good practical understanding of a broad range of commercial legal activity
• Coming with management experience and a collaborative management style
• Highly efficient, methodical and logical in working methods
• Have an aptitude for problem solving and excellent analytical capability
• Able to find creative solutions
• Commercially aware and have excellent communication skills
• Possessing a strong team ethic, but very comfortable taking responsibility
• Highly professional, with a dedication to exceeding customer service expectation

ABOUT US
DLA Piper is a global law firm with lawyers and business service professionals located in more than 40 countries throughout the Americas, Europe, the Middle East, Africa and Asia Pacific. Our global reach ensures that we can help businesses with their legal needs anywhere in the world. We strive to be the leading global business law firm by delivering quality, service excellence and value to our clients and offering practical and innovative legal solutions to help them succeed. Our clients range from multinational, Global 1000, and Fortune 500 enterprises to emerging companies developing industry-leading technologies, as well as government and public sector bodies.

OUR VALUES
In everything we do connected with our People, our Clients and our Communities, we live by these values:

• Be Supportive – we are compassionate and inclusive, valuing diversity and acting thoughtfully
• Be Collaborative – we are proactive, passionate team players investing in our relationships
• Be Bold – we are fearless and inquisitive, challenging ourselves to think big and find creative new solutions
• Be Exceptional – we are strategic and driven, exceeding standards and expectations

DIVERSITY AND INCLUSION
At DLA Piper, diversity and inclusion underpins how we live our values and everything we do. We believe that everyone has a voice, and that everyone’s voice counts. We know that the rich diversity across our firm makes us stronger, more innovative and creative, which helps us to better serve our clients and communities. We are committed to providing an inclusive working environment and culture across our global firm, where everyone can bring their authentic self to work.

Diversity of perspective, thought, background and culture combine to make us the leading global law firm; that’s why we actively seek to build balanced teams. We welcome the unique contribution that you will bring to our firm and actively encourage applications from all talented people – however your talent is packaged, whatever your background or circumstance and regardless of how you identify.

HYBRID WORKING
We recognise that people have responsibilities and interests outside of their career and that as a business, we all benefit from working flexibly. That’s why we are open to discussing with candidates the different ways in which we are able to support requests for agile working arrangements.

PRE-ENGAGEMENT SCREENING
In the event that we make an offer to you, and where local legislation permits and where relevant, we will conduct pre-engagement screening checks that may include but are not limited to your professional and academic qualifications, your eligibility to work in the relevant jurisdiction, any criminal records, your financial stability and work-related references.