Internal Communications Manager

The role

DLA Piper’s Communications & Brand team is responsible for the successful delivery of PR, Internal and Digital communications that support the firm’s strategy across the International LLP (EMEA & Asia Pacific). We are seeking an Internal Communications Manager with the confidence and expertise required to win the support of stakeholders, and with the ability and motivation to lead projects and add value, as part of our high performing team.

The Internal Communications Manager will:

• Work with the Senior Internal Communications Manager to develop our internal communications strategy and deliver comms and campaigns which are engaging and impactful
• Take a lead role in the day-to-day management of core channels
• Help to improve employee engagement through tactical and blended use of channels, media and messaging
• Build relationships, drive and source content from teams across the firm, demonstrating our strategy in action and emphasising key messages
• Help to ‘join the dots’ between different business areas and ensure that internal comms messaging is executed in a timely and coordinated manner
• Craft excellent copy and deliver clear, pragmatic comms plans
• Be proactive and responsive to business needs, and flexible in adapting to change
• Operate as an integral member of the Communications & Brand team, be responsible for influencing wider marketing teams and stakeholders on best practice communication approaches and tactics

MAIN DUTIES AND RESPONSIBILITIES

• Devising creative and engaging internal campaigns to support key international projects led by the Executive, sector and practice group leadership and business services leads
• Working closely with teams to understand specific objectives, challenges and opportunities
• Managing and reporting on project delivery against plan and objectives
• Introducing innovative and creative approaches, ensuring impactful messaging
• Being accountable for the successful implementation of comms plans, including creating key messaging, identifying audiences and effective use of channels including digital and social
• Managing the production of internal newsletters which includes copywriting, editing, proof reading and working with external design agencies
• Playing a key role in developing core channels including the firm’s intranet
• Working in conjunction with PR and digital communications colleagues to deliver holistic campaigns
• Working closely with marketing colleagues and partners to devise and tailor international internal communications strategies

ABOUT YOU

• A degree and at least five years internal communications experience either in-house or at a consultancy
• Excellent command of English, meticulous attention to detail
• Experience working with intranets and other internal platforms
• Experience working within a corporate environment or professional services organisation is desirable
• Change communications experience desirable
• Have excellent interpersonal skills and be able to establish credibility with stakeholders
• Display a consistently positive attitude and ‘can do’ approach
• Be creative and proactive and able to give and take direction
• Excellent time management and organisation skills, the ability to keep track of multiple projects and deadlines
• Display a proven ability to deal with confidential and sensitive information
• Be motivated and resourceful, a team-player and multi-tasker
• Be able to build and maintain strong relationships acting as an effective brand ambassador and an internal change agent
• Be IT literate – experience of Excel, Word 2003 and Outlook is essential; experience of using internal communication tools and software, eg Poppulo, desirable
• Have the ability to understand and identify with the firm and its objectives and values

ABOUT US
DLA Piper is a global law firm with lawyers and business service professionals located in more than 40 countries throughout the Americas, Europe, the Middle East, Africa and Asia Pacific. Our global reach ensures that we can help businesses with their legal needs anywhere in the world. We strive to be the leading global business law firm by delivering quality, service excellence and value to our clients and offering practical and innovative legal solutions to help them succeed. Our clients range from multinational, Global 1000, and Fortune 500 enterprises to emerging companies developing industry-leading technologies, as well as government and public sector bodies.

OUR VALUES
In everything we do connected with our People, our Clients and our Communities, we live by these values:

• Be Supportive – we are compassionate and inclusive, valuing diversity and acting thoughtfully
• Be Collaborative – we are proactive, passionate team players investing in our relationships
• Be Bold – we are fearless and inquisitive, challenging ourselves to think big and find creative new solutions
• Be Exceptional – we are strategic and driven, exceeding standards and expectations

DIVERSITY AND INCLUSION
At DLA Piper, diversity and inclusion underpins how we live our values and everything we do. We believe that everyone has a voice, and that everyone’s voice counts. We know that the rich diversity across our firm makes us stronger, more innovative and creative, which helps us to better serve our clients and communities. We are committed to providing an inclusive working environment and culture across our global firm, where everyone can bring their authentic self to work.

Diversity of perspective, thought, background and culture combine to make us the leading global law firm; that’s why we actively seek to build balanced teams. We welcome the unique contribution that you will bring to our firm and actively encourage applications from all talented people – however your talent is packaged, whatever your background or circumstance and regardless of how you identify.

HYBRID WORKING
We recognise that people have responsibilities and interests outside of their career and that as a business, we all benefit from working flexibly. That’s why we are open to discussing with candidates the different ways in which we are able to support requests for agile working arrangements.

PRE-ENGAGEMENT SCREENING
In the event that we make an offer to you, and where local legislation permits and where relevant, we will conduct pre-engagement screening checks that may include but are not limited to your professional and academic qualifications, your eligibility to work in the relevant jurisdiction, any criminal records, your financial stability and work-related references.