LDC Systems and Change Coordinator

The role

DLA Piper understands that you’re building a future. Which is why we encourage you to reach your full potential. To explore the opportunities and choices that shape your individual career journey. Here, personal growth goes hand in hand with professional development in a supportive culture. So, find out more about joining our team and progressing your journey in a global law firm that’s redefining the possible.

Our well-established Legal Delivery Centre (LDC) is looking appoint a LDC System and Change Coordinator who will support the LDC’s continued expansion by assisting with: (i) essential financial processes; and (ii) the continued deployment of matter management software (Sharedo) across the LDC.

MAIN DUTIES AND RESPONSIBILITIES

Internal LDC Systems:

• Provide finance and billing support, including managing overseas matters and adjusting client rates.
• Track overseas matter extensions and conduct monthly audits of billing credit allocations.
• Utilize key finance and billing systems (SNAP, SIA, CMA) to support WIP/billing inquiries and manage digital LDC resources.

Sharedo:

• Offer comprehensive support for Sharedo, addressing general queries/issues and conducting training sessions for new joiners.
• Perform regular Sharedo maintenance, including user management and generating management reports.
• Assist in the ongoing development of Sharedo, taking ownership of specific projects such as data maintenance and template document uploads.

Additional Responsibilities:

• Serve as the Permanent Ambassador Champion, chairing all LDC Ambassadors and supporting Ambassador-led projects.
• Collate and edit content for the regular LDC Newsletter.
• Maintain and update new joiner induction materials, including the LDC Induction Booklets, and conduct inductions with new joiners.

ABOUT YOU

Essential:

• Excellent written and verbal communication skills.
• Ability to grasp tasks quickly.
• Ability to think differently and be able to recommend and implement change. 
• Flexibility to adapt to different activities.

Desired:

o    Prior experience working:

• with matter management software;
• in the legal industry; and/or
• in a tech development/deployment capacity.
• working with and have a understanding of financial systems

The Department / Practice Group

The LDC provides large scale and/or process driven solutions to support the firm’s high end advisory services.

The function works as an extended part of the legal team, dealing with activities that are best performed by a specialist, process-centric operation. Legal professionals (Paralegals), combined with the LDC’s qualified lawyers and IT tools, deliver a transparent service to agreed timescales, yielding very high-quality outputs.

The LDC operates from offices in Germany, Leeds and across Australia. All combine to service the requirements of the international business.

ABOUT US

DLA Piper is a global law firm with lawyers and business service professionals located in more than 40 countries throughout the Americas, Europe, the Middle East, Africa and Asia Pacific. Our global reach ensures that we can help businesses with their legal needs anywhere in the world. We strive to be the leading global business law firm by delivering quality, service excellence and value to our clients and offering practical and innovative legal solutions to help them succeed. Our clients range from multinational, Global 1000, and Fortune 500 enterprises to emerging companies developing industry-leading technologies, as well as government and public sector bodies.

OUR VALUES

In everything we do connected with our People, our Clients and our Communities, we live by these values:

• Be Supportive – we are compassionate and inclusive, valuing diversity and acting thoughtfully
• Be Collaborative – we are proactive, passionate team players investing in our relationships
• Be Bold – we are fearless and inquisitive, challenging ourselves to think big and find creative new solutions
• Be Exceptional – we are strategic and driven, exceeding standards and expectations

DIVERSITY AND INCLUSION

At DLA Piper, diversity and inclusion underpins how we live our values and everything we do. We believe that everyone has a voice, and that everyone’s voice counts. We know that the rich diversity across our firm makes us stronger, more innovative and creative, which helps us to better serve our clients and communities. We are committed to providing an inclusive working environment and culture across our global firm, where everyone can bring their authentic self to work.

Diversity of perspective, thought, background and culture combine to make us the leading global law firm; that’s why we actively seek to build balanced teams. We welcome the unique contribution that you will bring to our firm and actively encourage applications from all talented people – however your talent is packaged, whatever your background or circumstance and regardless of how you identify.

HYBRID WORKING

We recognise that people have responsibilities and interests outside of their career and that as a business, we all benefit from working flexibly. That’s why we are open to discussing with candidates the different ways in which we are able to support requests for agile working arrangements.

PRE-ENGAGEMENT SCREENING

In the event that we make an offer to you, and where local legislation permits and where relevant, we will conduct pre-engagement screening checks that may include but are not limited to your professional and academic qualifications, your eligibility to work in the relevant jurisdiction, any criminal records, your financial stability and work-related references.