The SAP Operations Manager is responsible for supporting the SAP S4HANA platform and integrated interfaces for DLA Pipers Finance and HR Systems.
Working closely with the SAP BASIS team to provide critical support, maintenance and administrative activities across the SAP landscape (SAP ECC 6.0, SAP Enterprise Portal 7.0, MDM, Hana). The team also focuses on continued service improvements (CSI), SAP performance and landscape optimization and driving automation. The BASIS team is part of the SAP Platform capability that is striving to provide a comprehensive and effective service level and work in conjunction with the 3rd party suppliers.
About the Team
The IT SAP Platform is a new service offering within IT to support the new SAP platforms covering HR and Finance Services. The team has been formed to cover end to end service levels to the business services within DLA Piper and is supported by an underpinning 3rd party to provide Level 3 Application and platform expertise. The IT SAP Platform works within IT and collaborates with other teams within IT and Finance Systems to ensure that ITIL best practice is followed and that consistent resolutions are delivered to the business.
MAIN DUTIES AND RESPONSIBILITIES
This role involves working shifts and providing an on-call service. The working hours will generally cover the Hong Kong, UK and European business hours – office based for standard local times and on-call at all other times. Weekend work is expected every month to implement productive changes in the maintenance window.
The role holder will have experience of working on large-scale international business transformation programmes preferably with experience of working on programmes that involve the introduction of new technology and have:
DLA Piper is a global law firm with lawyers and business service professionals located in more than 40 countries throughout the Americas, Europe, the Middle East, Africa and Asia Pacific. Our global reach ensures that we can help businesses with their legal needs anywhere in the world. We strive to be the leading global business law firm by delivering quality, service excellence and value to our clients and offering practical and innovative legal solutions to help them succeed. Our clients range from multinational, Global 1000, and Fortune 500 enterprises to emerging companies developing industry-leading technologies, as well as government and public sector bodies.
In everything we do connected with our People, our Clients and our Communities, we live by these values:
DIVERSITY AND INCLUSION
At DLA Piper, diversity and inclusion underpins how we live our values and everything we do. We believe that everyone has a voice, and that everyone’s voice counts. We know that the rich diversity across our firm makes us stronger, more innovative and creative, which helps us to better serve our clients and communities. We are committed to providing an inclusive working environment and culture across our global firm, where everyone can bring their authentic self to work.
Diversity of perspective, thought, background and culture combine to make us the leading global law firm; that’s why we actively seek to build balanced teams. We welcome the unique contribution that you will bring to our firm and actively encourage applications from all talented people – however your talent is packaged, whatever your background or circumstance and regardless of how you identify.
We recognise that people have responsibilities and interests outside of their career and that as a business, we all benefit from working flexibly. That’s why we are open to discussing with candidates the different ways in which we are able to support requests for agile working arrangements.
In the event that we make an offer to you, and where local legislation permits and where relevant, we will conduct pre-engagement screening checks that may include but are not limited to your professional and academic qualifications, your eligibility to work in the relevant jurisdiction, any criminal records, your financial stability and work-related references.