DLA Piper has an International Key Client Programme which ensures that the Firm services, manages and develops some of its largest clients by targeting its Business Development activities. Our growth ambition resulted in a requirement for a Client Relationship Manager. As a Client Relationship Manager, you will be joining at an exciting time where we are in the process of implementing a new Key Client strategy across the Firm.
We are looking for a professional with the ability to contribute to the development of a selection of our Firm’s International Key Clients. You will be responsible to strengthen and build up account management activities in the Netherlands and support the wider DLA Piper team in realizing our team’s and Firm’s ambitions.
As a Client Relationship Manager you will work alongside the Client Relationship Partners (CRPs), and wider DLA Piper teams, focussing on client development, relationship management and service delivery activities directed to one or more of the Firm’s most significant clients. Besides liaising with the various internal stakeholders you will be client facing based on your experience.
You will also work alongside the colleagues in the Netherlands Marketing & Business Development (MBD) team, with a direct reporting line to the international Head of Key Clients.
The Netherlands MBD team consists of six colleagues that deliver a broad range of key marketing, communications and business development services for the Amsterdam office, designed to grow the Firm’s market positioning, revenue and profitability.
The MBD team works closely with the lawyers, notaries and tax advisors to explore new business opportunities and to market DLA Piper and its individuals, externally. Your particular focus within the team will be on Business Development and Client Relationship Management activities for key clients as well as from a sector perspective.
The role of Client Relationship Manager is a global role combined with strong ties to the Amsterdam office. It’s a key role which enables you to build a network and work with many colleagues within our Netherlands and international practice groups, MBD and other business services teams such as Finance, Pricing and Profitability, Human Resources and Service Delivery & Quality. You will join an enthusiastic, experienced and international group of professionals that have great spirit to bring our client service to the next level.
MAIN DUTIES AND RESPONSIBILITIES
What skills and attributes can make you successful in the role? We think:
DLA Piper is a global law firm with lawyers and business service professionals located in more than 40 countries throughout the Americas, Europe, the Middle East, Africa and Asia Pacific. Our global reach ensures that we can help businesses with their legal needs anywhere in the world. We strive to be the leading global business law firm by delivering quality, service excellence and value to our clients and offering practical and innovative legal solutions to help them succeed. Our clients range from multinational, Global 1000, and Fortune 500 enterprises to emerging companies developing industry-leading technologies, as well as government and public sector bodies.
In everything we do connected with our People, our Clients and our Communities, we live by these values:
DIVERSITY AND INCLUSION
At DLA Piper, diversity and inclusion underpins how we live our values and everything we do. We believe that everyone has a voice, and that everyone’s voice counts. We know that the rich diversity across our firm makes us stronger, more innovative and creative, which helps us to better serve our clients and communities. We are committed to providing an inclusive working environment and culture across our global firm, where everyone can bring their authentic self to work.
Diversity of perspective, thought, background and culture combine to make us the leading global law firm; that’s why we actively seek to build balanced teams. We welcome the unique contribution that you will bring to our firm and actively encourage applications from all talented people – however your talent is packaged, whatever your background or circumstance and regardless of how you identify.
We recognise that people have responsibilities and interests outside of their career and that as a business, we all benefit from working flexibly. That’s why we are open to discussing with candidates the different ways in which we are able to support requests for agile working arrangements.
In the event that we make an offer to you, and where local legislation permits and where relevant, we will conduct pre-engagement screening checks that may include but are not limited to your professional and academic qualifications, your eligibility to work in the relevant jurisdiction, any criminal records, your financial stability and work-related references.
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